Interaction Dynamics™ does not release any personally identifiable information to any third parties from any activities by visitors on this website.
Any information submitted by you e.g. via the contact forms is used solely for fulfilling the purpose of the enquiry.
Our web server tracks page views and other clickstream metrics so we can use this information for imporoving the website for our visitors.
Interaction Dynamics Services Privacy Policy
Last Updated: March 24, 2010
In the course of providing services to our customers, we, Interaction Dynamics Pty Ltd, may collect, use and disclose information, and we want you to be familiar with how we collect, use and disclose information through our Interaction Dynamics website customization and our interest-based advertising services (sometimes referred to as "behavioral" advertising services) (collectively, the "Services"). This Privacy Policy does not address the collection, use or disclosure of information by any other means; if you wish to understand our practices with respect to information we collect via our website, please review our Interaction Dynamics General Privacy Policy. We reserve the right to change this Privacy Policy. You can determine when this Privacy Policy was last revised by referring to the "LAST UPDATED" legend at the top of this page.
Our customers are the operators of third party websites that you may visit and with which you may interact. We provide our customers with the Services, which help them customize your experience when you visit their website. Because we undertake these activities for our customers, you should also consult our customers' privacy policies to learn more about their practices.
Non-Personal Information is information that does not reveal your specific identity. We and our third party service providers may collect Non-Personal Information from you in the course of providing the Services to our customers, including by placing cookies and using "pixel tags," "web beacons" or "clear GIFs" as follows:
When you visit a web page on the website of one of the customers of our website customization Services', special code on the web page causes your computer to contact our servers using technologies sometimes referred to as a "pixel tag," "web beacon" or "clear GIF." If you don't already have one of our "cookies" (a small unique identifier stored on your hard drive), we place a cookie on your computer. If you already have one of our cookies, we recognize the cookie. As you navigate our customer's website, we keep track of your activity on that site using the cookies and web beacons. Our database of past user-website interactions make some predictions about your interests. As you navigate our customer's website, we communicate our predictions to our customer, and the customer may choose to use those predictions to modify the web pages it presents to you accordingly. We may use information we learn about you through our website customization Services to improve our behavioral advertising Services (discussed below) for ads delivered to you and to improve our predictions across all of our customers.
Our behavioral advertising Services allow our advertisers to show you advertisements that are selected for you based on your past behavior throughout the websites participating in our ad network. When you visit a web page on one of our participating advertisers' websites, special code on the web page causes your computer to contact our servers using web beacons. If you don't already have one of our cookies, we place a cookie on your computer. If you already have one of our cookies, we recognize the cookie. We add information about your web activities to our database every time you visit one of our participating websites, such as the URLs you visit, your browser type, your operating system, the date and time of your request and the duration of your visit to each page. As discussed above, when we help our customers provide website customization services to you, we also add information about your activities at our customers' websites to our database. When you visit one of our advertisers' websites, we check our database to see if we can provide a targeted ad to you based on the information in our database. If so, we deliver the ad to you, either directly or through a third party ad serving business.
In some cases, we inform our customers of the unique ID number we have assigned to your computer. These customers may associate this unique ID number with the other information that we have provided to them, and then provide us with other information about your interactions with the customer's site (including, potentially, Personal Information about you). Please note that any Non-Personal Information that is associated with Personal Information will be treated by us as Personal Information by us as long as it is so combined. Please consult the customer's privacy policy to learn more information about their practices with respect to the unique ID we provide to them, as well as with respect to their use and disclosure of your Personal Information.
We use Non-Personal Information to provide reports to our customers. Except as described in the Personal Information section below, our reports generally summarize multiple users' activities and do not usually include any Personal Information, so it would be unlikely for a customer to learn anything specific about you or your activities through the reports generated by us. Please note that, because Non-Personal Information does not personally identify you, we may use Non-Personal Information for any purpose. In addition, we reserve the right to share such Non Personal Information, which does not personally identify you, with customers, affiliates and other third parties, for any purpose.
IP Addresses. Your IP Address is a number that is automatically assigned to the computer that you are using by your Internet Service Provider (ISP). This number is identified and logged automatically in our server log files whenever users visit the Site, along with the time(s) of such visit(s) and the page(s) that were visited. Collecting IP Addresses is standard practice on the Internet and is done automatically by many web sites. We use IP addresses for purposes such as calculating usage levels for our Services and for our customer websites, guessing your geographic location, providing our customers with geographic-specific reporting, helping diagnose server problems, and administering the Services. We may also use and disclose IP Addresses for all the purposes for which we use and disclose Personal Information. Please note that we treat IP Addresses, server log files, computer IDs and related information as Non-Personal Information, except where we are required to do otherwise under applicable law.
Personal Information is information that identifies you as an individual, such as your name, email address, postal address, telephone number and/or fax number. We do not generally collect Personal Information through the Services; however, we may receive Personal Information in connection with the Services if one of our customers chooses to provide it to us. In some cases, our customers ask us to create a page with a form you can use to voluntarily request additional marketing information from the customer (the "Request Form"). The Request Form may ask you for Personal Information, such as your name and contact information. You are always free to decline to fill out Request Forms. If you choose to complete a Request Form, then: (1) we will transmit the information from the Request Form to the customer who requested the information; (2) we may simultaneously communicate our predictive assessments about your interests; and (3) we may retain a copy of the information in your Request Form. We retain any Personal Information we receive from a Request Form in a separate database from our other information about you, so we do not use Request Form information to predict your interests. We seek to suppress Personal Information in the Request Form database no more than six (6) months after the Personal Information was added to this database. Please note that in the course of obtaining Non-Personal Information, we do incidentally record the URLs you visit, and Personal Information can occasionally appear in those URLs and thus be incidentally stored in our database. Our predictive systems do not utilize Personal Information contained in a URL as part of its operation, however.
We use Personal Information for the purposes for which it was provided, to respond to our customers' requests, for our internal business purposes (for example, for data analysis, audits, developing new products, improving our services, identifying usage trends and determining the effectiveness of promotional campaigns) and as otherwise required or permitted by law.
We may disclose Personal Information to our customers who provide us with Personal Information (in some cases, combined with Non-Personal Information that we have collected, as noted above), for example, when we provide reports to our customers. Please note that we are not responsible or liable for the use of your Personal Information, or any other information, by our customers.
We may also disclose Personal Information to our service providers to enable them to provide services and to our affiliates so that they may use such Personal Information for the purposes described in this policy. Interaction Dynamics Pty Ltd is the party responsible for the management of the jointly-used Personal Information.
Further, we may disclose Personal Information to an affiliate or other third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets or stock (including without limitation in connection with any bankruptcy or similar proceedings).
Finally, we may disclose Personal Information as we believe to be appropriate: (a) under applicable law including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public and government authorities including public and government authorities outside your country of residence; (d) to enforce our terms and conditions; (e) to protect our operations or those of any of our affiliates; (f) to protect our rights, privacy, safety or property, and/or that of our affiliates, you or others; and (g) to permit us to pursue available remedies or limit the damages that we may sustain.
Security. We use reasonable organizational, technical and administrative measures to protect Personal Information under our control. Unfortunately, no data transmission over the Internet or data storage system can be guaranteed to be 100% secure.
Opt-Out. You can opt out of our website customization Services as follows:
You can opt-out of our behavioral advertising services as follows: - you can turn off your cookies. Note, however, that turning off cookies, permanently or temporarily, may impair your ability to fully experience a website's offerings. - you can delete the cookie we set for you. This will eliminate our ability to link your past behavior with future behavior, but we will be able to track your future behavior based on a new cookie we supply. - you can visit http://www.interaction-dynamics.com/opt-out. If you select the "opt out" button there for Interaction Dynamics, we will delete your existing interaction-dynamics.com cookie(s) and try to place a new cookie that instructs us not to track your future activities when we detect that cookie. If your browsers are configured to reject cookies when you visit our opt-out page, we cannot set our no-track cookie. Also, if you subsequently erase your cookies, use a different computer or change web browsers, you will need to opt-out again.
Changing or Suppressing Personal Information. If you would like to change, suppress or otherwise limit our use of your Personal Information that has been previously provided to us, you may contact us by sending an email containing your request to privacy@interaction-dynamics.com. For your protection, we will only implement such requests with respect to the Personal Information associated with the particular email address that you use to send us your request, and we may need to verify your identity and/or obtain more information from you before implementing your request.
In each event, you must clearly indicate the information that you wish to have changed, or suppressed or clearly indicate the limitations you wish to put on our use of your Personal Information. We will endeavor to comply with your request as soon as reasonably practicable. We may need to retain certain information for recordkeeping purposes, and there may also be residual information that will remain within our databases and other records, which will not be removed therefrom. We are not responsible for changing or suppressing information in our customers' databases.
Retention Period. We will retain your Personal Information for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. We seek to expire any cookies we place on your computer six (6) months after you last visit a site that participates in our Services. Customers participating in our website customization Services can each individually determine how long we retain server logs associated with their websites, so please check their privacy policies for more information. If a customer does not specify a retention time, we seek to keep that customer's customization-related server logs for no more than six (6) months. We seek to retain our other server logs related to our behavioral advertising Services for no more than six (6) months. With respect to Request Forms, we seek to retain a copy of that information for no more than six (6) months.
Jurisdictional Issues. Please be aware that due to the international nature of our business, Personal Information may be transferred to countries outside the country in which you reside, including to the United States, which may provide a different level of data security than in your country of residence.
Contacting Us. If you have any questions regarding this Privacy Policy, please contact us by email at privacy@interaction-dynamics.com, or please write to the following address:
Interaction Dynamics Pty Ltd 18 Barbers Rd, Kalorama 3766 Melbourne, VIC Australia
Please note that email communications will not necessarily be secure; accordingly you should not include credit card information in your email correspondence with us.